Skip to main content
Royal National Orthopaedic Hospital NHS Trust logo
Please wait, loading

Ward Managers Assistant

Band 3

Main area
Speciliast Surgery
Band 3
Full time 37.5 hours per week
Job ref
Short Stay Unit (311) L5
Stanmore, Middlesex
£22,535 to £24,517 pa inc.
27/05/2019 23:59

The Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK, and is regarded as a leader in the field of orthopaedics both in the UK and world-wide.

The RNOH provides a comprehensive range of neuro-musculoskeletal health care, ranging from the most acute spinal injury or complex bone tumour to orthopaedic medicine and specialist rehabilitation for chronic back pain sufferers. This broad range of services is unique within the NHS.

As a national centre of excellence, the RNOH treats patients from across the country, many of whom have been referred by other hospital consultants for second opinions or for treatment of complex or rare conditions. 

Patients benefit from a team of highly specialised consultants, many of whom are nationally and internationally recognised for their expertise and experience. Consultants are supported in their work by nurses, therapists and other specialist clinical staff who are trained and are experts in their particular fields of orthopaedic care. 

The RNOH plays a major role in teaching, 20% of all UK orthopaedic surgeons receive training here. Our teaching and clinical effectiveness are enhanced by our work in research and development and our academic links with University College, London. Research departments at Stanmore include the Institute of Orthopaedics, the Centre for Disability Research and Innovation, the Institute of Human Performance and the Centre for Biomedical Engineering.

The RNOH works closely with other hospitals and trusts, with whom we have joint appointments to ensure maximum availability of specialist skills for patients. Our patients benefit from access to Aspire Leisure Centre which is located on site and hosts first-class facilities for able-bodied and disabled people.


We are recruiting to a new Ward Manager’s Assistant Role on Short Stay Unit and we are seeking for enthusiastic, creative and passionate individuals wanting to support in Administrative work as well as gain experience and share their learning and knowledge with colleagues.


The Short Stay Unit has a total of 37 beds spread over two wards. The Wards are single sex wards and look after patients who are in hospital for up to 5 days. The patients are undergoing a wide range of surgical and diagnostic procedures. The majority of these are Orthopaedic in nature. This will be a busy and varied new role, one that requires the post holder to have a flexible approach and a calm, professional manner. You must have excellent communication skills, be highly motivated; enjoy interacting with people and being part of a busy fast paced Short Stay Unit.

You will support the Ward Manager and Nursing Teams to achieve the administrative elements of their role, and will be required to co-ordinate and streamline the delivery of admin tasks such as: coordinating staff sickness, training, E-rostering, assisting with preparing reports, gathering and populating information requests, including typing correspondence and reports, entering and recording on Patient Administration Systems, filing, photocopying and general office duties including answering the phone and directing patients and staff queries appropriately.

The ability to work accurately whilst multi-tasking is essential. Knowledge of IT systems would be advantageous though training would be given if required, previous experience in an administration environment is preferable.

Armed Forces CovenantApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Mindful employer.  Being positive about mental health.Improving working livesAge positiveDefence Employer Recognition Scheme (ERS) - Silver

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

To print a document or save it to your computer, please click with your right mouse button on the document title and select "Save Target As...". You can then save the document in a suitable place on your computer ready to print it out. Clicking with the left mouse button will open the document in a new window (if your web browser can do so).

Apply online now

Further details / informal visits contact

Hayley Fineman -020 8909 5663 and will arrange an appointment for you or someone to speak to.