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Patient Pathway Co-ordinator - Full and Part-Time

Band 4

Main area
Band 4
1 x Full-Time (37.5 hours per week) & 1 x Part-Time (30 hours per week)
Job ref
Stanmore, Middlesex
£24,811 - £27,483 per annum pro rata inc.
22/09/2019 23:59

The Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK, and is regarded as a leader in the field of orthopaedics both in the UK and world-wide.

The RNOH provides a comprehensive range of neuro-musculoskeletal health care, ranging from the most acute spinal injury or complex bone tumour to orthopaedic medicine and specialist rehabilitation for chronic back pain sufferers. This broad range of services is unique within the NHS.

As a national centre of excellence, the RNOH treats patients from across the country, many of whom have been referred by other hospital consultants for second opinions or for treatment of complex or rare conditions. 

Patients benefit from a team of highly specialised consultants, many of whom are nationally and internationally recognised for their expertise and experience. Consultants are supported in their work by nurses, therapists and other specialist clinical staff who are trained and are experts in their particular fields of orthopaedic care. 

The RNOH plays a major role in teaching, 20% of all UK orthopaedic surgeons receive training here. Our teaching and clinical effectiveness are enhanced by our work in research and development and our academic links with University College, London. Research departments at Stanmore include the Institute of Orthopaedics, the Centre for Disability Research and Innovation, the Institute of Human Performance and the Centre for Biomedical Engineering.

The RNOH works closely with other hospitals and trusts, with whom we have joint appointments to ensure maximum availability of specialist skills for patients. Our patients benefit from access to Aspire Leisure Centre which is located on site and hosts first-class facilities for able-bodied and disabled people.


Our busy Joint Reconstruction and Sarcoma Booking Office is looking for a Patient Pathway Coordinator to join the team. This broad, patient centred and high profile role is integral to the operational running of the department which is currently striving to meet the challenge of additional demand across the service. The main function of the role will be to coordinate and schedule the patient pathway, from referral to first outpatient appointment, through diagnostics, treatment planning, treatment, and follow-up, highlighting any potential delays in the pathway and ensuring accurate data collection to support the process

The ideal candidate will have significant experience of working in the NHS. The post holder will have an increasing responsibility for the development, coordination and facilitation of the central booking office, will ensure all patients are robustly tracked through the appropriate pathway and ensure that all the relevant data is accurately recorded, reported and analysed in a timely manner. Candidates should have excellent organisational and communications skills, be able to work under pressure whilst ensuring all deadlines are achieved.

This is a great opportunity for a candidate wishing to contribute to the efficient running of a busy service.

We have two posts available - 1 x Full-Time (37.5 hours per week) and 1 x Part-Time (30 hours per week)

The Royal National Orthopaedic Hospital is committed to the personal and professional development of its staff. If you are experienced or interested and feel ready for this challenge then we would love to hear from you.

Please note this post is subject to a 6 month probationary period (This does not apply to internal applicants).

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Further details / informal visits contact

Mrs Mala Mascarenhas, Outpatient Capacity Manager on 0208 909 5870 or