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Private Care Operational Manager

Band 8b

Main area
Private Care
Band 8b
Full time 37.5 hours per week
Job ref
Stanmore, Middlesex
£57,049 -£65,732 per annum inc.
24/07/2019 23:59

The Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK, and is regarded as a leader in the field of orthopaedics both in the UK and world-wide.

The RNOH provides a comprehensive range of neuro-musculoskeletal health care, ranging from the most acute spinal injury or complex bone tumour to orthopaedic medicine and specialist rehabilitation for chronic back pain sufferers. This broad range of services is unique within the NHS.

As a national centre of excellence, the RNOH treats patients from across the country, many of whom have been referred by other hospital consultants for second opinions or for treatment of complex or rare conditions. 

Patients benefit from a team of highly specialised consultants, many of whom are nationally and internationally recognised for their expertise and experience. Consultants are supported in their work by nurses, therapists and other specialist clinical staff who are trained and are experts in their particular fields of orthopaedic care. 

The RNOH plays a major role in teaching, 20% of all UK orthopaedic surgeons receive training here. Our teaching and clinical effectiveness are enhanced by our work in research and development and our academic links with University College, London. Research departments at Stanmore include the Institute of Orthopaedics, the Centre for Disability Research and Innovation, the Institute of Human Performance and the Centre for Biomedical Engineering.

The RNOH works closely with other hospitals and trusts, with whom we have joint appointments to ensure maximum availability of specialist skills for patients. Our patients benefit from access to Aspire Leisure Centre which is located on site and hosts first-class facilities for able-bodied and disabled people.


The RNOH is a national centre of excellence with an international reputation for diagnosis, assessment and treatment of neuro-musculoskeletal conditions. This ranges from the most acute spinal cord injury, bone tumour and complex joint reconstruction to orthopaedic and specialist rehabilitation. It offers an integrated range of clinical, teaching and research services unique within the UK and in partnership with University College London.

We are seeking to recruit an experienced, innovative and highly driven individual to undertake this new role of Private Care Operations Manager. As a pivotal member of the Private Care Senior Management team, the Private Care Operational Manager will work closely with the Divisional Leadership Team (DLT). The post holder will be key in contributing to the strategic direction of the division. Support the Private Care DLT, taking the lead in all aspects of the operational, administrative and project management of the relevant private patients’ services and teams across outpatients and inpatients including service delivery, service improvement and programme management. Contribute towards new business development initiatives’ business case construction, service design, new services’ pathways, end to end processes design and implementation ensuring ongoing and progressive successful service growth This is a demanding role that requires a ‘hands on’ approach and maximum interaction with clinicians, senior nurses, and administration with support from the senior management team.

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Further details / informal visits contact

Eileen Scrase (Head of Private Care) on 0208 909 5322